Shipping Charges (Express Courier Service - tracked and fully insured)
- Within Europe: 40 Euro and 1-3 working days
- World Wide: 80 Euro and 3-6 working days (we ship a lot to customers in the US and Singapore)
We recommend the Express Courier Service as its much more reliable than a regular post office parcel.
If you decide to buy multiple watches for long term investment purposes, shipping is only charged once.

On average it takes us one or two working days to get the watch shipped. (We need to get it out of the bank vault, do a last check on proper function, pack it carefully and professionally and take it to the courier company. After the watch is shipped, you will automatically receive a tracking link so you can follow your parcel.)

You can place the order directly through the checkout system of our website (by pressing the green "buy button" to the right of the watch pictures). This checkout takes usually only 3-5 minutes and no registration (and also no login) is needed. You can choose between bank transfer, credit card (Master Card and Visa), paypal (+3.5%) or a cash payment when meeting personally in Vienna as payment options through this website checkout.
Some customers prefer to pay through bank transfer (bank wire) by simply exchanging bank and address details via email. This is still possible as it was our first and only payment option when we started the company in 2013. Ironically, its still the most used.

You live within the EU:
We ship from Vienna (Austria) and shipments are 100% customs free to all countries within the EU. There are zero additional import duties. We guarantee for this. Examples for such EU-Countries are: Germany, France, Sweden and many more. We ship with DHL Express to these Countries. Again: shipments to all EU-Countries are 100% free of import duties.

You live outside of the EU (in the USA or Asia):
If you live in Switzerland (about +20%), England (Brexit) (about +20%) Norway, the USA (about +0-10%, depending on state-law, Japan (about +10%) customs fees (also called import duties) need to be paid. We ship a lot to these countries and are very experienced in handling all of the customs paperwork for you. This is a big relief for most customers. These customs fees need to be paid by the receiver of the parcel, usually when the Fedex delivery man hands it over on the doorstep. Vintage Portfolio is an official company and we cant under-declare watches as this would break the law. Also, it does not pay off in the long run, neither for the customer nor for us to cheat customs, as the punishments are extremely high for doing so. Please don’t even ask us to put a wrong value onto the parcel. That said, its absolutely possible to have a watch shipped customs free to friends and family within the EU. (In this case we of course believe that you will pay the necessary duties if you choose to pick up the watch and take it outside of EU territory, but this is then neither our matter nor our responsibility to check on any more.)

We accept Returns, if the watch is not as described. We also accept returns if you don't like the watch at all immediately after receiving it. You can choose whether you want to exchange it for a different watch or get your money back.

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